Delivery Information

Order confirmation:

When we receive your order, it will be confirmed by email. When you receive this order confirmation, we will have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be dispatched. In the very unlikely event that your items are unavailable for immediate dispatch, we remove the pre-authorisation from your credit card and send you an email informing you of this. When items are available to be dispatched, we process the charges and prepare to dispatch your order.


How will my order be delivered?

All orders will be delivered using the fastest, safest, and most reliable methods. Once your payment has been processed, your items will be dispatched within the delivery time frame stated on the product page. We will choose the most suitable delivery method and courier and you will receive a dispatch notification immediately after your items have left the warehouse. Unfortunately, it is not possible to choose a courier or delivery method yourself.


What is the cost of delivery?

We provide one free of charge delivery on all orders.  If a delivery slot has been agreed by you with our courier, but there is subsequently nobody available at the delivery address to accept the order at the agreed delivery date and time, there will be a charge made by our courier for arranging a new delivery. This charge will be passed on to you and we will advise you of the exact amount in advance of attempting delivery again.

Where does deliver to?

We deliver anywhere in the UK (United Kingdom) 

There may be additional charges for the 'offshore domestic regions' and parts of Scotland. This includes but is not limited to: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, and Northern Ireland.

If your address is outside of the UK mainland, please contact for a delivery quote, either by emailing or by calling 0151 662 0256.